Any Mintlify subscription applies to a documentation instance or a a single docs site. Editor-seat based pricing only applies to usage of the web editor at the moment. Editor seats are charged at $20/seat above your quota and you can add any number of extra seats to one of our paid plans at this cost. The Pro plan includes 5 seats, the Growth plan includes 20 seats and the Enterprise plan gets unlimited seats. This comes as we ship a host of new features for our web editor to build a great experience for you!

We use uses third-party model providers to serve AI chat responses. To respond to a query, we perform a semantic + full-text search across your docs and provide this as context to the model. None of the providers we use will train on your data.

At the moment, you can configure your default model and choose between Claude (Anthropic), GPT (OpenAI), Gemini (Google), Llama (Meta), Grok (xAI). We offer multiple versions of Claude and GPT. You can configure this under your dashboard, by going into Chat and clicking into Manage.

We don’t block usage once you hit your quota—instead, we charge for any overages. AI chat responses beyond your plan are billed at $0.15 per response, and additional editor seats are $20 each. Since our pricing is usage-based, your chat won’t stop working when you hit your limit—you’ll just see the overage reflected in your end-of-month bill.

After signing up for Mintlify, you get 14 days to try the product for free on our Pro plan. No credit card required.

The quickest way to get your questions is to ask our AI chat assistant that’s been trained on our documentation. You can also reach out to [email protected] or reach out via the dashboard. All tiers can join our Slack community but Slack support is currently supported only for the Enterprise tier.

You can use our public packages to convert your existing documentation to Mintlify. We currently support automated migration for Readme and Docusaurus. If you don’t see your docs provider or have a home grown system, please get in touch at [email protected] and we can help!

Yes - setting up a custom domain is available on all tiers.

There is no limitation on number of pages and images. Usage based pricing currently only applies to AI chat and editor seats.

Yes we are SOC 2 Type 2 certified and are in the process of being GDPR and ISO 27001 compliant. You can also find the full report alongside other security policies on our trust center here.

We offer both personalization and authentication. Personalization offers no security guarantees for your documentation content. All page content, images, search results, and AI chat features can be accessed by the public. Even if you are using the hidden pages feature of Personalization, a motivated attacker would still be able to access the content of a hidden page. End-user authentication is a fully-fledged private documentation solution. Every aspect of your docs, including page content, images, search results, and AI chat features, are completely inaccessible to unauthenticated users. This is done either via password protection or JWT or OAuth.

Feel free to reach out to [email protected]!