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Creating Your Documenso Account

Getting started with Documenso is quick and easy. Follow these steps to create your account and start signing documents.
1

Navigate to Sign Up

Go to the Documenso sign-up page and you’ll see options to create an account.
2

Choose Your Sign-Up Method

You can sign up using:
  • Email and Password: Enter your email address and create a secure password
  • Google SSO: Sign up with your Google account (if enabled)
  • Microsoft SSO: Sign up with your Microsoft account (if enabled)
  • OIDC Provider: Sign up with a custom OIDC provider (if enabled)
3

Verify Your Email

After signing up with email, you’ll receive a verification email. Click the verification link to activate your account.
Check your spam folder if you don’t see the verification email within a few minutes.
4

Complete Your Profile

Once verified, you’ll be redirected to your dashboard. You can optionally:
  • Add your full name
  • Upload a profile picture
  • Set up your signature preferences

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Understanding Your Account Structure

When you create a Documenso account, you automatically get:
  • Personal Workspace: Your default workspace for managing documents
  • Personal Team: A team associated with your account for document organization
  • User Profile: Your identity across all documents and organizations

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Next Steps

After creating your account:

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Account Security

Enable Two-Factor Authentication: For enhanced security, consider enabling 2FA in your security settings after account creation.

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Security Features

Documenso provides several security features:
  • Two-Factor Authentication (2FA): Add an extra layer of security
  • Passkey Support: Use biometric authentication
  • Session Management: View and control active sessions
  • Security Audit Logs: Track account activity

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SSO Integration

If your organization uses Single Sign-On (SSO), you may receive an invitation to join via your organization’s authentication portal. This allows you to:
  • Sign in using your organization’s identity provider
  • Automatically join your organization’s workspace
  • Inherit organization-level security policies

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Troubleshooting

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Email Verification Not Received

  1. Check your spam/junk folder
  2. Verify you entered the correct email address
  3. Request a new verification email from the login page

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Password Requirements

Your password must be:
  • At least 8 characters long
  • Secure and unique to Documenso
Consider using a password manager to generate and store a strong, unique password.

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Account Disabled

If you see a message that your account is disabled, contact your organization administrator or Documenso support for assistance.

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