Applications
Bugzilla
General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.- Website: bugzilla.org
- Source Code: github.com/bugzilla/bugzilla
- License: MPL-2.0
- Tech Stack: Perl
Frappe Helpdesk
Helpdesk software which helps you streamline your company’s support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.- Website: frappe.io/helpdesk
- Source Code: github.com/frappe/helpdesk
- License: AGPL-3.0
- Tech Stack: Docker
FreeScout
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).- Website: freescout.net
- Demo: demo.freescout.net/login
- Source Code: github.com/freescout-help-desk/freescout
- License: AGPL-3.0
- Tech Stack: PHP, Docker
GlitchTip
Error tracking app to collect errors reported by your app.- Website: glitchtip.com
- Source Code: gitlab.com/glitchtip/glitchtip
- License: MIT
- Tech Stack: Python, Docker, K8S
ITFlow
Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).- Website: itflow.org
- Demo: demo.itflow.org
- Source Code: github.com/itflow-org/itflow
- License: GPL-3.0
- Tech Stack: PHP
Libredesk
Modern customer support desk. Single binary app.- Website: libredesk.io
- Source Code: github.com/abhinavxd/libredesk
- License: AGPL-3.0
- Tech Stack: Docker, Go, Nodejs
MantisBT
Bug tracker, fits best for software development.- Website: mantisbt.org
- Demo: mantisbt.org/bugs/my_view_page.php
- Source Code: github.com/mantisbt/mantisbt
- License: GPL-2.0
- Tech Stack: PHP
OTOBO
Flexible web-based ticketing system used for customer service, help desk, IT service management.- Website: otobo.io
- Demo: otobo.io/en/service-management-plattform/otobo-demo
- Source Code: github.com/RotherOSS/otobo
- License: GPL-3.0
- Tech Stack: Perl, Docker
Request Tracker
Enterprise-grade issue tracking system.- Website: bestpractical.com/rt
- Source Code: github.com/bestpractical/rt
- License: GPL-2.0
- Tech Stack: Perl
Roundup Issue Tracker
Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.- Website: roundup-tracker.org
- Source Code: roundup-tracker.org/code.html
- License: MIT, ZPL-2.0
- Tech Stack: Python, Docker
Zammad
Easy to use but powerful open-source support and ticketing system.- Website: zammad.org
- Source Code: github.com/zammad/zammad
- License: AGPL-3.0
- Tech Stack: Ruby, deb