What you get with OroCloud
Pre-configured infrastructure
Optimized infrastructure for running Oro applications, ready out of the box.
Application deployment
Pre-installed vanilla or custom Oro application of your choice and configuration.
Deployment tools
Proprietary tools that handle installation, upgrade, and backups of your cloud-based Oro application.
24x7 P1 support
Round-the-clock support for P1 (critical) issues.
Key benefits
- Ease of use — Focus on your business while OroCloud manages the application environment. A customized application maintenance service is also available.
- Security — OroCloud has been PCI-DSS certified since December 2017, with yearly reassessment. Every resource — servers, network, software, and configuration — complies with PCI DSS Shared Responsibility requirements.
- Reliability — Built on highly reliable cloud platforms supporting high-availability and fault-tolerant deployments out of the box, with 24x7 P1 technical support.
In this section
Overview
Platform overview, services, and benefits.
Architecture
Infrastructure design, redundancy, backups, and disaster recovery.
Security
Network segmentation, firewall rules, VPN access, and DDoS protection.
Onboarding
Step-by-step onboarding process from agreement to go-live.
Connect VPN
VPN setup instructions for macOS, Ubuntu, and Windows.
Environments
Production, staging, testing, and development environment plans.
Maintenance
Maintenance tools for deployment, upgrade, backup, and operations.
Monitoring
Monitoring tools, metrics, alerting, and incident management.
Support
Support desk, request priorities, statuses, and SLAs.