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Manage all your business travel in one place with New Expensify’s comprehensive trip management features.

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My Trips

Access all your trips from the My Trips page: 
// Source: src/pages/Travel/MyTripsPage.tsx
function MyTripsPage({route}: MyTripsPageProps) {
    const policyID = route.params?.policyID;
    const {translate} = useLocalize();

    return (
        <AccessOrNotFoundWrapper policyID={policyID}>
            <ScreenWrapper
                includeSafeAreaPaddingBottom={false}
                shouldEnablePickerAvoiding={false}
                shouldEnableMaxHeight
                testID="MyTripsPage"
                shouldShowOfflineIndicatorInWideScreen
            >
                <HeaderWithBackButton
                    title={translate('travel.header')}
                    shouldShowBackButton
                />
                <ManageTrips policyID={policyID} />
            </ScreenWrapper>
        </AccessOrNotFoundWrapper>
    );
}
The My Trips page shows all bookings for the selected workspace. Switch workspaces to view trips for different companies or teams.

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Trip Categories

Trips are organized by status:
  • Upcoming: Future trips that haven’t started yet
  • Active: Trips currently in progress
  • Past: Completed trips
  • Cancelled: Trips that were cancelled

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Trip Details

View comprehensive details for each trip:

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Flight Details

For flight reservations: 
// Source: src/pages/Travel/FlightTripDetails.tsx
function FlightTripDetails({reservation, prevReservation, personalDetails}: FlightTripDetailsProps) {
    const styles = useThemeStyles();
    const {translate} = useLocalize();

    const startDate = DateUtils.getFormattedTransportDateAndHour(new Date(reservation.start.date));
    const endDate = DateUtils.getFormattedTransportDateAndHour(new Date(reservation.end.date));
    const flightDuration = reservation.duration ? DateUtils.getFormattedDuration(translate, reservation.duration) : '';
    const flightRouteDescription = `${reservation.start.cityName} (${reservation.start.shortName}) ${translate('common.conjunctionTo')} ${reservation.end.cityName} (${reservation.end.shortName})`;

    const displayName = personalDetails?.displayName ?? reservation.travelerPersonalInfo?.name;

    return (
        <>
            <Text style={[styles.textHeadlineH1, styles.mh5, styles.mv3]}>{flightRouteDescription}</Text>
            
            <MenuItemWithTopDescription
                description={`${translate('travel.flight')} ${CONST.DOT_SEPARATOR} ${flightDuration}`}
                title={`${reservation.company?.longName} ${CONST.DOT_SEPARATOR} ${reservation.route?.airlineCode}`}
                copyable
                interactive={false}
            />
            
            <MenuItemWithTopDescription
                description={translate('travel.flightDetails.takeOff')}
                titleComponent={<Text style={[styles.textLarge, styles.textHeadlineH2]}>{startDate.hour}</Text>}
                helperText={`${reservation.start.longName} (${reservation.start.shortName})`}
                interactive={false}
            />
            
            <MenuItemWithTopDescription
                description={translate('travel.flightDetails.landing')}
                titleComponent={<Text style={[styles.textLarge, styles.textHeadlineH2]}>{endDate.hour}</Text>}
                helperText={`${reservation.end.longName} (${reservation.end.shortName})`}
                interactive={false}
            />
        </>
    );
}
Flight Information Includes:
  • Route (origin to destination)
  • Airline and flight number
  • Flight duration
  • Departure date and time
  • Arrival date and time
  • Airport terminals
  • Seat number
  • Cabin class
  • Record locator (confirmation)
  • Passenger details

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Hotel Details

For hotel reservations: 
// Source: src/pages/Travel/HotelTripDetails.tsx
function HotelTripDetails({reservation, personalDetails}: HotelTripDetailsProps) {
    const styles = useThemeStyles();
    const {translate} = useLocalize();

    const checkInDate = DateUtils.getFormattedTransportDateAndHour(new Date(reservation.start.date));
    const checkOutDate = DateUtils.getFormattedTransportDateAndHour(new Date(reservation.end.date));
    const displayName = personalDetails?.displayName ?? reservation.travelerPersonalInfo?.name;

    return (
        <>
            <Text style={[styles.textHeadlineH1, styles.mh5, styles.mv3]}>
                {Str.recapitalize(reservation.start.longName ?? '')}
            </Text>
            
            <MenuItemWithTopDescription
                description={translate('common.address')}
                title={StringUtils.removeDoubleQuotes(reservation.start.address)}
                copyable
                interactive={false}
            />
            
            <MenuItemWithTopDescription
                description={translate('travel.hotelDetails.checkIn')}
                titleComponent={<Text style={[styles.textLarge, styles.textHeadlineH2]}>{checkInDate.date}</Text>}
                interactive={false}
            />
            
            <MenuItemWithTopDescription
                description={translate('travel.hotelDetails.checkOut')}
                titleComponent={<Text style={[styles.textLarge, styles.textHeadlineH2]}>{checkOutDate.date}</Text>}
                interactive={false}
            />
        </>
    );
}
Hotel Information Includes:
  • Hotel name
  • Full address
  • Check-in date
  • Check-out date
  • Room type
  • Cancellation policy
  • Confirmation number
  • Guest information

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Rental Car Details

For rental car reservations: 
// Source: src/pages/Travel/CarTripDetails.tsx
function CarTripDetails({reservation, personalDetails}: CarTripDetailsProps) {
    const styles = useThemeStyles();
    const {translate} = useLocalize();

    const pickUpDate = DateUtils.getFormattedTransportDateAndHour(new Date(reservation.start.date));
    const dropOffDate = DateUtils.getFormattedTransportDateAndHour(new Date(reservation.end.date));
    const displayName = personalDetails?.displayName ?? reservation.travelerPersonalInfo?.name;

    return (
        <>
            <Text style={[styles.textHeadlineH1, styles.mh5, styles.mv3]}>{reservation.vendor}</Text>
            
            <MenuItemWithTopDescription
                description={translate('travel.carDetails.pickUp')}
                titleComponent={
                    <Text style={[styles.textLarge, styles.textHeadlineH2]}>
                        {pickUpDate.date} {CONST.DOT_SEPARATOR} {pickUpDate.hour}
                    </Text>
                }
                helperText={reservation.start.location}
                interactive={false}
            />
            
            <MenuItemWithTopDescription
                description={translate('travel.carDetails.dropOff')}
                titleComponent={
                    <Text style={[styles.textLarge, styles.textHeadlineH2]}>
                        {dropOffDate.date} {CONST.DOT_SEPARATOR} {dropOffDate.hour}
                    </Text>
                }
                helperText={reservation.end.location}
                interactive={false}
            />
        </>
    );
}
Rental Car Information Includes:
  • Rental company
  • Pick-up date, time, and location
  • Drop-off date, time, and location
  • Car type and model
  • Cancellation policy
  • Confirmation number
  • Driver information

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Trip Summary

View a complete summary of your trip: 
// Source: src/pages/Travel/TripSummaryPage.tsx
// Displays:
// - All flight segments
// - Hotel stays
// - Rental car periods
// - Total trip cost
// - Itinerary overview
1

Access Trip Summary

Navigate to My Trips and select a trip
2

View All Segments

See all flights, hotels, and cars in chronological order
3

Review Costs

Check total trip expenses and individual booking costs
4

Share Itinerary

Export or share trip details with colleagues

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Modifying Trips

Change your travel plans:

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Change Flight

  1. Open flight details
  2. Select “Modify Flight”
  3. Choose new flight (subject to airline policies)
  4. Pay any change fees or fare differences
  5. Receive updated confirmation

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Change Hotel

  1. Review cancellation policy
  2. Cancel existing booking (if allowed)
  3. Book alternative hotel
  4. Update expense report

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Change Rental Car

  1. Check modification policy
  2. Modify dates or vehicle type
  3. Confirm changes
  4. Receive updated confirmation
Change fees and policies vary by provider. Non-refundable bookings may not be changeable without penalties.

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Cancelling Trips

Cancel bookings when plans change:
1

Review Policy

Check the cancellation policy for each booking
2

Calculate Refund

Determine if you’ll receive a full refund, partial refund, or credit
3

Cancel Booking

Cancel through the trip details page
4

Confirm Cancellation

Receive cancellation confirmation
5

Update Expenses

Expense report automatically updated with cancellation

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Trip Alerts

Receive real-time notifications about your trips:
  • Flight Delays: Notified of delays as they occur
  • Gate Changes: Updated gate information
  • Cancellations: Immediate notification of cancellations
  • Check-in Reminders: Reminders to check in for flights
  • Weather Alerts: Travel advisories for destinations
Enable push notifications in your device settings to receive trip alerts on mobile.

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Trip Documents

Access all trip-related documents:
  • Boarding Passes: Digital boarding passes for flights
  • Hotel Vouchers: Hotel confirmation vouchers
  • Rental Agreements: Car rental agreements
  • Receipts: All booking receipts
  • Itinerary: Complete trip itinerary

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Sharing Trips

Share trip information with others:
  1. Email Itinerary: Send trip details via email
  2. Calendar Integration: Add to calendar app
  3. Share with Colleagues: Share with team members
  4. Print: Print trip documents

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Expense Integration

Trips automatically integrate with expenses:

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Automatic Expense Creation

  • Each booking creates an expense
  • Receipts automatically attached
  • Expenses added to appropriate report
  • Category and description pre-filled

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Expense Status

  • Pending: Trip not yet completed
  • Ready to Submit: Trip completed, expense ready
  • Submitted: Included in submitted report
  • Approved: Expense approved
  • Reimbursed: Reimbursement processed

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Travel Preferences

Set your travel preferences:
  • Seat Preferences: Window, aisle, or no preference
  • Meal Preferences: Dietary restrictions and preferences
  • Loyalty Programs: Frequent flyer and hotel reward numbers
  • TSA PreCheck/Global Entry: Expedited security
  • Special Assistance: Wheelchair, special needs
  • Communication: Email and SMS preferences

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Past Trips

Review and reference past trips:
  • View completed trip details
  • Access receipts and confirmations
  • Review expenses
  • Rebook similar trips
  • Track travel patterns

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Trip Analytics

For workspace admins:
  • Total travel spend by employee
  • Most frequent routes
  • Average booking costs
  • Policy compliance rates
  • Preferred vendors
  • Travel trends over time

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Mobile Features

Manage trips on mobile:
  • Offline Access: View trip details without internet
  • Check-in: Mobile check-in for flights
  • Boarding Passes: Digital boarding passes in wallet
  • Maps: Navigate to hotels and rental car locations
  • Contacts: Quick access to hotel and airline contacts

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Best Practices

  1. Review Before Travel: Check all details before departure
  2. Save Documents: Download boarding passes and confirmations
  3. Enable Alerts: Turn on notifications for trip updates
  4. Check Policies: Review cancellation and change policies
  5. Update Preferences: Keep traveler profile current
  6. Monitor Expenses: Verify expenses are created correctly
  7. Keep Records: Retain all trip documentation

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Troubleshooting

If trips aren’t showing:
  • Verify you’re viewing the correct workspace
  • Check that booking was completed successfully
  • Refresh the My Trips page
  • Contact Concierge if trip is confirmed but not showing
If you can’t modify a trip:
  • Review the change policy for the booking
  • Check if the booking is non-refundable
  • Contact the provider directly for assistance
  • Work with Concierge for complex changes
If not receiving trip alerts:
  • Verify notification settings are enabled
  • Check device notification permissions
  • Ensure contact information is correct
  • Test with a demo booking
If expense wasn’t automatically created:
  • Verify trip was booked through Expensify
  • Check that payment was processed
  • Manually create expense if needed
  • Contact Concierge for assistance

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Support

For trip management help:
  • Contact Expensify Concierge from the trip details page
  • Review booking confirmations for provider contact info
  • Check the Travel Help Center for guides
  • Contact Spotnana support for booking-specific issues

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